Communication Training

Tricky Talk- better conversations leading to better outcomes.

At Insight Speech, we provide coaching, counselling, and training to individuals, couples and health and disability staff. We focus on handling tricky conversations. Our goal is to equip and empower you with the practical skills and strategies to successfully navigate difficult discussions. We tailor support to ensure you can approach challenging and sensitive interactions.

Better outcomes

For health and disability staff and business teams-

Better understanding of the unique challenges individuals face with health and disability issues.
Increased satisfaction among clients who feel heard and understood.
Greater sensitivity to cultural nuances and preferences, promoting inclusive care.
Maintenance of professionalism even in challenging situations, ensuring the highest quality of care.
Equips individuals with skills and strategies to constructively navigate challenging or sensitive conversations and find resolutions.
Provides tools for assertive communication, allowing individuals to confidently express their needs and boundaries if required.
Focuses on developing emotional self-awareness, essential for understanding and managing emotions in oneself and others.

For couples-

Learning and practising constructive conflict resolution skills.
Fostering a deeper emotional connection through open and empathetic communication.
Helps minimise conflict and tension during separation by establishing effective communication strategies.
Equips individuals with conflict resolution skills, enabling them to address disagreements constructively and find mutually agreeable solutions.
Lays the foundation for healthier post-separation interactions and relationships.

For Individuals-

Promotes self-reflection and increased awareness of one's communication style, patterns, and impact on others.
Offers tailored guidance based on individual needs, ensuring a customised approach to improving communication skills.

Contact Shae to learn more

“Shae was very good at creating a safe, constructive space to speak openly and honestly, achieving conflict resolution with ease.”
“Shae is a wonderfully kind, calming presence in a sometimes chaotic world. Her ability to hold space and explore life’s hurdles and approach tough conversations is a real gift. With Shae’s support, I have been able to approach these hurdles with curiosity and gain a deeper understanding of the role my beliefs and thought patterns play in my response to them. With this I have learned valuable communication skills which have opened up beautiful conversations and helped me to build stronger, better relationships. My conversations with Shae have been a real game changer.”
“Shae’s facilitation helped out team develop care and connection for each other in difficult and tense work environments.”
“Shae was very good at creating a safe, constructive space to speak openly and honestly, achieving conflict resolution with ease.”
“Shae is able to bring a group of individuals and connect them into a collaborative and cohesive team. Strongly facilitating and helping everyone contribute in a respectful way, she enabled us to also hold the space and flow with whatever felt right for the group at the time.”
“As well as feeling a weight off my shoulders after our team spent a day with Shae, I believe we are empowered to move forward and sort out other solutions as they are needed.”